Privacy Policy

Controllers of personal information

Any personal information provided or to be gathered by this website is controlled by SUMO Technologies Limited, Manor Chambers, Marygate, YORK. YO30 7BH. United Kingdom

What information do we collect? How do we use it?

We may collect your name, company (if applicable), address, telephone number, fax number and email address. This is to aid access to parts of our web site, such as requesting information on our products and services or navigating the support pages.

We may also use the information we collect to contact you in direct response to specific products or services you have requested, for example, information on a product or requesting technical assistance.

Where appropriate, we may send you automated emails, but only where it is specifically required to provide you with a service you have requested. An example of this may be to email important technical information or licensing information when you download a file from our support section.

We will not use your information for any other purposes. If we change this policy we will ask you to opt-in first.

How does SUMO Technologies protect customer information?

As required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

What about 'cookies'?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookie contains a number which will change each time you visit to allow navigation of certain sections of our support pages. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that, though you may not be able to access every part of our support section if you do.

Will SUMO Technologies disclose the information it collects to third parties?

SUMO Technologies does not sell, trade or rent your personal information to others, however, we may forward your information to one of our resellers if you have asked us to do so and then only in connection with the products and services you have requested. In future, we may choose to change this policy and share your information with trustworthy third parties, we will ask you to "opt-in" before we use your information in this way.

We may employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mails, removing repetitive information from customer lists, analysing data and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

We may disclose your personal information to law enforcement agencies as required by the Regulation of Investigatory Powers Act 2000.

Your consent

By using our Web site, you consent to the collection and use of this information by SUMO Technologies. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.